A simple, transparent way for families and caregivers to connect. We match, verify and support — most verified matches start in 24–72 hours.
Tell us the location, schedule and type of care — the clearer your brief, the faster the match.
We match carers to your brief then verify ID, references and certifications (where available).
Schedule interviews and arrange a paid trial so you can assess fit before committing.
Finalize the plan, start the care, and we follow up to ensure everything runs smoothly.
Profiles include experience, certifications and reference notes so you can choose with confidence.
Shortlists typically arrive within 24–72 hours after a complete request.
We limit personal details until verification is complete and only share what’s needed to build trust.
Families leave feedback after shifts — this helps other families make better choices.
We collect identity verification, reference checks and allow caregivers to upload certifications. Where local law allows and a caregiver consents, additional checks may be used. We always summarise what checks were completed before introductions.
Cancellation terms are set at booking. If a caregiver cancels, we help you find suitable alternatives and reschedule. For urgent help, contact our support line.
Payments are handled through the platform for secure transactions and clear receipts. If you prefer to arrange payments privately, follow the guidance in your booking terms.
